911 and 311 Industry News - Week of February 26, 2023
Friday, March 3, 2023911 and 311 Industry NewsWeek of February 26, 2023DC offers free steering wheel locks to residents after TikTok challenge spikes theftsBrady Knox / Washington ExaminerFebruary 24,...
View ArticleOUC Statement on Text to 911 - September 6
Wednesday, September 6, 2023The Office of Unified Communications' (OUC) statement on Text to 911 - September 6.The Office of Unified Communications (OUC) is committed to providing accessible emergency...
View ArticleOUC Statement on New Dashboard – September 8
Friday, September 8, 2023The Office of Unified Communications' (OUC) Statement on the New Dashboard - September 8.Thanks to our team of dedicated professionals. Our new dashboard provides performance...
View ArticleOUC Statement on DC 911 Operations Staffing - September 8
Friday, September 8, 2023The Office of Unified Communications' statement on DC 911 Operations Staffing - September 8The Office of Unified Communications (OUC) utilizes the Erlang C Formula, an industry...
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Testimony of Director Heather McGaffin - Public Roundtable on Bill 25-344,...
Thursday, October 12, 2023View the Testimony of Acting Director Heather McGaffin offered before the Committee on the Judiciary and Public Safety during the Public Roundtable on Bill 25-344, "Office of...
View ArticleTelecommunications Equipment Operator (911 Call Taker)
Friday, December 15, 2023The Office of Unified Communications is looking to hire twenty (10) Telecommunications Equipment Operators.For more information about becoming a first, first responder and...
View ArticleOUC Highlights Recent Innovations During Visit from National Highway Traffic...
Monday, January 29, 2024(WASHINGTON, DC) On Tuesday, January 23, Office of Unified Communications (OUC) hosted the National Highway Traffic Safety Administration (NHTSA) to discuss operations and...
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Testimony of Director Heather McGaffin - FY23 Agency Performance Oversight...
Thursday, February 8, 2024View the Testimony of Director Heather McGaffin offered before the Committee on the Judiciary and Public Safety during the Office of Unified Communications' Performance...
View ArticleOUC Statement on the Launch of PowerPhone
Tuesday, February 27, 2024The Office of Unified Communications (OUC) transitioned to the PowerPhone Total Response, a standards-based 911 call processing system which allows information to be instantly...
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Executive Summary of After Action Report: Frederick Douglass Memorial Bridge...
Friday, July 28, 2023An after action report assessed the response of District of Columbia (DC) public safety agencies to an incident near the Frederick Douglass Memorial Bridge in Southeast DC on...
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