DC Implements ASAP
Friday, January 18, 2013Streamlined alarm processing to cut workload on 911 call takersFrom Security Systems News:The District of Columbia has implemented the Automated Secure Alarm Protocol, becoming...
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OAPIA Assists in Public Safety Efforts by Promoting the Smart911 Program
Monday, March 25, 2013Smart911 is a Free Public Safety Service for Residents Media Contacts: Andrew Chang (andrew.chang@dc.gov), Phone: (202) 727-5560(Washington, DC) - The Mayor’s Office on Asian and...
View ArticleThe Office of Unified Communications Celebrates National 9-1-1 Education Month
Monday, April 1, 2013(Washington, DC) The Office of Unified Communications (OUC) recognizes April as National 9-1-1 Education Month and joins with national public safety leaders across the country to...
View ArticleDistrict’s Fire, Police and 911/311 All Receive ‘A-level’ Grades on Service
Tuesday, August 6, 2013Average Rating for 15 City Agencies on Grade.DC.gov is an ‘A’ for the first timeContact: Keith St. Clair (EOM) (202) 215-6740; Keith.StClair@dc.gov(Washington, D.C.) The three...
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Washington D.C. Wins 2013-2015 Citizen-Engaged Community Award
Tuesday, November 19, 2013New OUC enhancements lead the chargeThe District of Columbia has been designated as a 2013-15 Citizen-Engaged Community by the Public Technology Institute (PTI). This annual...
View ArticleDistrict Releases Report on Investigation Into Mills Death
Friday, February 21, 2014Findings detail event timeline, disciplinary process and recommended improvementsContact: Timothy Wilson (FEMS) (202) 673-3298; timothy.jwilson@dc.gov Wanda Gattison...
View ArticleDeputy Mayor’s Report Regarding Rhode Island Avenue Incident
Friday, February 21, 2014Deputy Mayor’s Report Regarding Rhode Island Avenue Incident. Final Report is available. Related Content: Final Rhode Island Report Rhode Island Avenue 911 Call
View ArticleUnified Communications Center Loses Electrical Power
Tuesday, July 8, 2014911 operations experiences minimal contact(Washington, DC) On July 8, 2014 at 12:47pm, the Unified Communications Center (UCC) lost electrical power. The UCC houses the...
View ArticleUnified Communications Center Loses Electrical Power - Update
Wednesday, July 9, 2014The Department of General Services identifies source of power outage(Washington, DC) On July 8, 2014 at 12:47 pm, the Unified Communications Center (UCC) lost electrical power...
View ArticleMayor Gray and Chief Lanier to Announce Metropolitan Police Department’s...
Tuesday, September 23, 2014WHAT/WHO: Mayor Vincent C. Gray and Metropolitan Police Department (MPD) Chief Cathy L. Lanier will announce details of the deployment of MPD’s new body-worn cameras.WHEN:...
View ArticleMayor Gray to Give Farewell Address
Monday, December 8, 2014WHAT/WHO: Mayor Vincent C. Gray will deliver a farewell address highlighting the many accomplishments of the Gray Administration and share his thoughts on continuing the...
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Mayor Vincent C. Gray Launches DC’s New Smart911 Service
Thursday, July 12, 2012Service improves emergency response with wealth of new information about 911 callers(Washington, DC) Mayor Vincent C. Gray today announced the availability of Smart911, a new...
View ArticleDC Implements ASAP
Friday, January 18, 2013Streamlined alarm processing to cut workload on 911 call takersFrom Security Systems News:The District of Columbia has implemented the Automated Secure Alarm Protocol, becoming...
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OUC Opens Call Simulation Lab
Tuesday, June 21, 2016New facility showcases new technology(Washington, DC) Office of Unified Communications Director Karima Holmes today cut a ribbon, officially dedicating a new call simulation lab....
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New Call Takers Join OUC Staff
Wednesday, June 29, 2016(Washington, DC) Today, Office of Unified Communications Director Karima Holmes announced that 22 new emergency and non-emergency call takers have joined the agency’s ranks,...
View ArticleMayor Muriel Bowser Announces Safer, Stronger, Brighter Initiative
Monday, September 26, 2016(Washington, DC) – Today, Mayor Muriel Bowser announced a week-long effort to identify street light outages in all eight wards of the District and launched Text to DC311....
View ArticleMayor Bowser and District Officials Commemorate 10th Anniversary of 911 and...
Thursday, November 3, 2016CONTACT: LaToya Foster (EOM) – (202) 727-5011; latoya.foster@dc.gov Olivia Dedner (OCA)– (202) 724-5543; olivia.dedner@dc.gov (WASHINGTON, DC)– Today, Mayor Muriel Bowser...
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911 Call Taker’s Actions Helps Save Woman’s Life
Thursday, December 22, 2016(Washington, DC) – 911 Call Taker Desirae Dammons is credited with helping save the life of a woman in cardiac arrest today.Just after 11:30 AM, panicked employees of the...
View ArticleMayor Bowser to Launch Text to 911 in Washington, DC
Tuesday, June 13, 2017DC Residents Urged to Call 911 When They Can, Text 911 When They Can’t(WASHINGTON, DC) – On Wednesday, June 14, at 10:30 am., Mayor Muriel Bowser will launch Text to 911, a new...
View ArticleMayor Bowser Launches Text to 911 in Washington, DC
Wednesday, June 14, 2017Residents Urged to Call 911 When They Can, Text 911 When They Can’t(Washington, DC) – Today, Mayor Bowser launched Text to 911 in Washington, DC, a new service that allows...
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